Last updated: September 2025
This Privacy Policy and Terms of Use apply to all websites and landing pages operated by AdaptAbility Marketing (AdaptAbility), including adaptabilitymarketing.com, clinicalservices.co, and other domains we manage on behalf of therapy practices.
AdaptAbility operates these websites as a service provider and Business Associate under HIPAA (U.S.) or as a service provider under applicable Canadian privacy laws (including provincial health privacy statutes and PIPEDA, where applicable). When you submit information through these sites, it is securely handled by AdaptAbility and then shared only with the therapy practice you are contacting. That practice is the custodian of your health records and is responsible for how they are used in the course of care.
By using this website, you agree to the terms below. If you do not agree, please discontinue use of the site.
Information you provide, such as your name, email address, phone number, or details submitted through secure forms.
Technical information automatically collected, such as IP address, browser type, device type, and pages viewed.
Call and text information submitted through secure tracking systems (e.g., CallRail), which may include phone numbers, call duration, and voicemail content.
We use information to:
Connect you with the therapy practice you are seeking
Respond to inquiries and schedule consultations
Operate, secure, and improve websites and ads
Comply with legal and regulatory obligations
Information submitted about therapy services is securely transmitted to the practice you are contacting. AdaptAbility does not use this information for marketing unrelated to that practice.
For U.S. practices: AdaptAbility functions as a Business Associate under HIPAA and complies with all applicable privacy and security requirements.
For Canadian practices: AdaptAbility functions as a service provider under applicable federal and provincial privacy laws governing health information. The therapy practice remains the custodian of client health information.
We may share information with:
The therapy practice you are contacting
Trusted vendors who provide secure website or call tracking services (e.g., HIPAA-compliant form and call systems)
Authorities if required by law
We do not sell or rent personal information.
We use administrative, technical, and physical safeguards to protect personal information, including encrypted form submissions and HIPAA-compliant call tracking. While no system is 100% secure, we take reasonable measures to reduce risks.
This website is not directed to children under 13. Parents or guardians must submit forms on behalf of minors. If you believe a child has provided personal information directly, please contact us so it can be removed.
Submitting information through this site does not create a therapist–client relationship. Therapy services begin only after direct agreement with the provider you contact.
This website may contain links to other websites for convenience. We are not responsible for the content or privacy practices of third-party sites and encourage you to review their policies.
We may update this Privacy Policy and Terms of Use from time to time. Updates are effective when posted, and the “last updated” date above will be revised. Continued use of the site after changes means you accept the updated terms.
We are committed to making our websites accessible to everyone, including people with disabilities. We strive to follow best practices for accessibility and welcome feedback. If you encounter difficulty accessing any part of our sites, please contact us using the information in the footer so we can assist you.